Table 2

Phases of appreciative enquiry

PhaseDescriptionExample question/prompt
DiscoverThe positive event is described in detail by those involved.‘Tell me what happened in your own words’.
‘How did it feel to be involved in this good practice?’
DreamThe participants imagine an improved future.‘Imagine a future in which this excellence has become routine practice – what would this look like?’
DesignIdeas are formed about how to create the imagined future.‘What is different between now and the improved future?’
‘What steps will we need to take to get to this improved future?’
Destiny or deliveryPlans are made to implement change.‘What challenges may we encounter when implementing the next steps?’
‘How might we overcome those challenges?’