Staff survey results prior to and following the introduction of 1Q.
| Survey prior to introduction of 1Q | Survey 4 months after introduction of 1Q | |
| Would 1Q lead to improvements in…. | % of responses scoring ≥7 on a 10-point Likert Scale (1=least improvement/use, 10=most improvement/use) | |
| Patient flow | 80 | 78 |
| Team cohesion | 94 | 95 |
| Training experience | 66 | 89 |
| Confidence managing new patient groups | 49 | 72 |
1Q, One Queue.