“I know they can’t always do something but I think they should ask and know and it should be on the notes” | “These questions aren’t relevant to me at the moment but they have been in the past. It is important to be able to offer support to families in difficulty” |
“Just nice to know someone cares and is thinking about these things” | “I would need help [from an interpreter] to do it” |
“No point asking without offering any help” | “I’d be happy to fill it out before we came. Would be nice if the doctor could tell us places that could help” |