Safety netting aspect | Good safety netting | Poor safety netting |
Tone | Measured, reassuring and open | Judgemental, overly firm in delivery |
Pace | Normal | Fast |
Amount of information | Just right (enough to cover natural course of illness and concerning features to look out for) | Too much or little information |
Jargon | Not used | Used |
Language | First languageĀ±interpreter | Not first language and no interpreter |
Environment | Quiet, private | Noisy, not private |
Rapport | Good | Poor |
Personalised and responsive to verbal/non-verbal cues | Yes | No |
Supplementary information/signposting | Yes | No |