Knowledge of psychology | Knowledge of how systems work |
Understanding the needs of children | Understanding children’s rights |
Empathy with parents and children | Empathy with children |
Skill in listening | Skills investigating the source of the problem |
Skill in obtaining feedback | Skills presenting the case |
Skill in using simple language | Skills pinpointing the focus for advocacy |
Ability to learn from mistakes | Persistence in putting the case |
Understanding problems of poor communication | Understanding the problems of children in society |