RT Journal Article
SR Electronic
T1 Fifteen-minute consultation: Supporting colleagues through a serious incident or complaint
JF Archives of disease in childhood - Education & practice edition
JO Arch Dis Child Educ Pract Ed
FD BMJ Publishing Group Ltd and Royal College of Paediatrics and Child Health
SP edpract-2017-314729
DO 10.1136/archdischild-2017-314729
A1 Martin Ward Platt
YR 2018
UL http://ep.bmj.com/content/early/2018/03/06/archdischild-2017-314729.abstract
AB Being involved in a complaint or serious incident can be a huge stress for a doctor, whether a trainee or consultant. When affected, it is important to be able to look for the support of a colleague or a more senior person, and just as importantly, those not directly involved need to know what to do to provide support. In this piece I consider what ‘support’ really means, I provide some tips on what to do and what not to do, and I consider how incidents and complaints can need different approaches.