Footnotes

• Contributors This article was commissioned as part of the ADC Equipped series. AR and JR worked closely together on the planning, design, drafting and final approval of this article.

• Funding The authors did not receive any funding for this work. The quality improvement project outlined in box 2 is supported by The Health Foundation's SHINE programme (UK charity number: 286967).

• Competing interests None.

• Provenance and peer review Commissioned; internally peer reviewed.