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Quality improvement
Introducing a one-queue model to the paediatric emergency department
  1. Charles Greenbury1,
  2. Lalarukh Asim2,
  3. Hannah Baynes3,
  4. Rachael Claire Mitchell4
  1. 1 Paediatric Emergency Department, King's College Hospital, London, UK
  2. 2 Paediatric Emergency Medicine Department, King's College London, London, UK
  3. 3 Paediatric Department, King's College Hospital, London, UK
  4. 4 Department of Paediatrics, University Hospital Lewisham, London, UK
  1. Correspondence to Dr Charles Greenbury, Paediatric Emergency Department, King's College Hospital, London SE5 9RS, UK; charles.greenbury{at}nhs.net

Abstract

Introduction of ‘One Queue’ to our paediatric emergency department (PED)—changing to a single-stream triage destination in PED to improve patient flow, clinician experience and team cohesion.

  • data collection
  • health services research
  • qualitative research
  • COVID-19

Data availability statement

Data are available upon reasonable request from the main author.

This article is made freely available for personal use in accordance with BMJ’s website terms and conditions for the duration of the covid-19 pandemic or until otherwise determined by BMJ. You may use, download and print the article for any lawful, non-commercial purpose (including text and data mining) provided that all copyright notices and trade marks are retained.

https://bmj.com/coronavirus/usage

https://doi.org/10.1136/archdischild-2021-321573

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    Data availability statement

    Data are available upon reasonable request from the main author.

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    Footnotes

    • Twitter @charliehorace, @drlasim

    • Contributors CG collected and collated the data for this article. The text was written by CG with drafts reviewed and critiqued by LA, HB and RCM.

    • Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.

    • Competing interests None declared.

    • Provenance and peer review Not commissioned; externally peer reviewed.