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Non-attendance at hospital appointments is poorly communicated to general practice, despite links with deprivation and safeguarding concerns
  1. Amanda J Friend1,2
  1. 1 Department of Paediatrics, Leeds General Infirmary, Leeds, UK
  2. 2 School of Medicine, University of Leeds, Leeds, UK
  1. Correspondence to Dr Amanda J Friend, Department of Paediatrics, Leeds General Infirmary, Leeds LS1 3EX, UK; amanda.friend{at}

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Study question

Quantitative section

Setting: A children’s hospital and referring general practices in South-West England.1

Patients: All children newly referred to the above children’s hospital as outpatients.

Exposure: Non-attendance at hospital appointments.

Outcomes: Likelihood of coming from deprived background or having a child protection alert on file.

Qualitative section

Study cohort: General practitioners from practices with notably high or low non-attendance rates at hospital appointments.

Approach: Semistructured interviews.

Themes: Communication of non-attendance from secondary to primary care, coding of non-attendance within primary care records, primary care approaches to non-attendance at hospital appointments.

Main results

5.7% of children failed to attend their hospital appointments. Rates were highest for endocrinology, dermatology and neurology appointments (11.4%, 11.2% …

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  • Contributors The abstract and commentary were both written by AJF.

  • Provenance and peer review Not commissioned; internally peer reviewed.