TY - JOUR T1 - Fifteen-minute consultation: Supporting colleagues through a serious incident or complaint JF - Archives of disease in childhood - Education & practice edition JO - Arch Dis Child Educ Pract Ed DO - 10.1136/archdischild-2017-314729 SP - edpract-2017-314729 AU - Martin Ward Platt Y1 - 2018/03/06 UR - http://ep.bmj.com/content/early/2018/03/06/archdischild-2017-314729.abstract N2 - Being involved in a complaint or serious incident can be a huge stress for a doctor, whether a trainee or consultant. When affected, it is important to be able to look for the support of a colleague or a more senior person, and just as importantly, those not directly involved need to know what to do to provide support. In this piece I consider what ‘support’ really means, I provide some tips on what to do and what not to do, and I consider how incidents and complaints can need different approaches. ER -